Legal Terms Governing Your Use of at789 Online Gaming Services
These Terms and Conditions constitute a legally binding agreement between you and at789. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services. You must be at least 21 years of age and a resident of Indonesia to use at789.
For the purposes of these Terms and Conditions, the following definitions apply:
By creating an account, accessing the at789 website, or using any of our services, you expressly agree to be bound by these Terms and Conditions, our Privacy Policy, and all other policies published on our website. These terms apply to all users of at789, including casual visitors, registered members, and VIP players.
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of at789 services following the posting of revised terms constitutes your acceptance of those changes. We encourage you to review these terms periodically to stay informed of any updates.
If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.
To use at789 services, you must meet all of the following eligibility requirements:
at789 requires all users to complete KYC verification by submitting a valid Indonesian National ID (KTP) before processing withdrawal requests. This verification confirms your age, identity, and residency status. Failure to provide valid documentation will result in suspension of withdrawal privileges until verification is completed.
To access at789 services, you must create a personal account by providing accurate, current, and complete information including your full legal name (as appears on your KTP), date of birth, residential address, email address, and mobile phone number. You agree to update this information promptly if it changes.
During registration, you will create a username and password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to immediately notify at789 if you suspect any unauthorized use of your account or any security breach.
at789 is committed to preventing fraud, money laundering, and underage gambling. As part of our KYC compliance procedures, we require all users to verify their identity before processing withdrawal requests. The verification process includes:
Verification is typically completed within 1-24 hours of document submission. You may deposit and play while verification is pending, but withdrawal requests cannot be processed until your account is fully verified.
You agree to take all reasonable precautions to protect your account security, including using a strong password, not sharing your login credentials, and logging out after each session, especially when using shared or public computers. at789 will never ask you to share your password via email, phone, or any other communication method.
at789 is not responsible for any losses or damages resulting from your failure to maintain account security or from unauthorized access to your account due to your own negligence.
at789 accepts deposits in Indonesian Rupiah (IDR) only. Supported payment methods include bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallet transfers via OVO, DANA, GoPay, and other approved providers.
Minimum and maximum deposit limits vary by payment method and are clearly displayed on the deposit page. Most deposits via major Indonesian banks and e-wallets are processed instantly and reflect in your account balance within seconds to minutes. at789 does not charge fees for deposits; however, your bank or payment provider may impose their own transaction fees.
You confirm that all funds deposited belong to you, are not derived from illegal activities, and comply with applicable anti-money laundering regulations. at789 reserves the right to request source of funds documentation for large or unusual deposit patterns.
You may request a withdrawal of available funds from your account balance at any time, subject to the following conditions:
Withdrawal requests are processed within 15-30 minutes during business hours (9 AM - 10 PM WIB, Monday through Sunday). Funds typically reach your Indonesian bank account on the same business day. First-time withdrawals may require additional verification and take up to 24 hours to process.
at789 reserves the right to limit or refuse withdrawals if we suspect fraud, money laundering, bonus abuse, or violation of these Terms and Conditions. In such cases, we will contact you via your registered email address to request additional information or documentation.
at789 imposes reasonable transaction limits to prevent fraud and ensure responsible gaming. Standard account limits are:
You may request lower personal limits at any time by contacting customer support. Requests to increase limits require additional KYC verification and management approval.
at789 offers various bonuses and promotions to enhance your gaming experience, including welcome bonuses, deposit bonuses, cashback offers, free spins, loyalty rewards, and special event promotions. All bonuses are subject to specific terms and conditions that are clearly displayed before you claim the bonus.
By claiming a bonus, you agree to comply with all associated terms, including wagering requirements, eligible games, maximum bet limits, expiration dates, and withdrawal restrictions. Failure to comply with bonus terms may result in forfeiture of the bonus and any winnings derived from it.
Most bonuses are subject to wagering requirements, which specify the number of times you must bet the bonus amount (and sometimes the deposit amount) before you can withdraw any winnings. Wagering requirements are clearly stated in the bonus terms and typically range from 10x to 40x, depending on the promotion type.
Different games contribute differently to wagering requirements:
Only real money bets count toward wagering requirements. Bonus funds cannot be withdrawn until wagering is complete. If you request a withdrawal before completing wagering requirements, all bonus funds and associated winnings will be forfeited.
at789 has zero tolerance for bonus abuse. Prohibited activities include but are not limited to: creating multiple accounts to claim the same bonus repeatedly, using betting strategies designed solely to meet wagering requirements with minimal risk (hedging, opposite betting), colluding with other players to exploit bonuses, or using software or bots to manipulate gameplay.
If at789 determines that you have engaged in bonus abuse, we reserve the right to void all bonuses, confiscate any winnings derived from abused bonuses, and terminate your account without prior notice or refund.
at789 is committed to transparency in all promotions. Before claiming any bonus, you can review the complete terms including wagering requirements, eligible games, maximum bet limits, and expiration dates. If you have questions about any promotion, contact our support team for clarification.
All bets placed on at789 are final and cannot be canceled, modified, or reversed once confirmed. You are responsible for ensuring the accuracy of your bets before confirmation. at789 is not liable for any losses resulting from user error in placing bets.
Minimum and maximum bet limits vary by game type, table limits, and your account tier. These limits are clearly displayed in each game interface. at789 reserves the right to refuse any bet that exceeds posted limits or appears unusual or suspicious.
In the event of technical errors, game malfunctions, or obvious pricing errors (such as incorrectly displayed sports betting odds), at789 reserves the right to void affected bets and refund stakes. We will make reasonable efforts to notify affected users and resolve issues fairly.
For sports betting services, all bets are settled based on official results published by the relevant governing body (e.g., FIFA for football, FIBA for basketball). at789 follows standard industry settlement rules for abandoned matches, postponed events, and dead heats.
If a match is abandoned before completion, bets will be void unless the specific bet market has already been determined (e.g., first goal scorer). If a match is postponed and rescheduled within 48 hours, bets remain valid; if rescheduled beyond 48 hours, bets are void and stakes refunded.
For live (in-play) betting, there may be brief delays in odds updates during rapid game developments. Bets placed during these delays are subject to acceptance at at789's discretion. If odds change materially before your bet is accepted, you will be offered the choice to accept the new odds or cancel the bet.
All casino games on at789 operate using certified Random Number Generator (RNG) systems audited by independent testing laboratories. Game outcomes are determined entirely by chance and cannot be predicted or manipulated.
RTP (Return to Player) percentages are clearly displayed for each game. RTP represents the statistical payout over millions of game rounds and does not guarantee individual session results. Variance and volatility mean that short-term results may differ significantly from RTP.
If a game round is interrupted due to disconnection or technical issues, the game state is preserved and the round will resume when you reconnect. Completed bets are always honored even if you disconnect before seeing the result.
For togel services, at789 offers betting on official lottery draws including Togel Singapore, Togel Hong Kong, Togel Sydney, and Togel Macau. All results are based on official draw outcomes published by the respective lottery authorities.
Bets must be placed before the published closing time for each draw. Late bets will not be accepted. Winning bets are paid according to the standard payout tables displayed for each bet type (4D, 3D, 2D, Colok Bebas, Colok Jitu, etc.).
In the rare event of a canceled or invalid official draw, all bets for that draw will be void and stakes refunded to your account balance.
The following activities are strictly prohibited on at789 and may result in immediate account termination, forfeiture of funds, and legal action:
at789 employs sophisticated monitoring systems and fraud detection algorithms to identify suspicious activity. We cooperate with law enforcement authorities and will report suspected illegal activity as required by law.
To the fullest extent permitted by applicable law, at789, its parent companies, subsidiaries, affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
at789's total liability to you for all claims arising out of or relating to these Terms and Conditions or your use of our services shall not exceed the amount of deposits you made during the three months preceding the claim.
You acknowledge that online gambling inherently involves financial risk and that you may lose money. at789 does not guarantee any winnings and is not responsible for gambling losses. You agree to gamble responsibly and within your financial means.
at789 shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, government actions, internet service provider failures, telecommunications failures, power outages, or any other force majeure event.
You may close your at789 account at any time by contacting customer support and requesting account closure. Before closing your account, you must withdraw all available funds. Any active bonuses will be forfeited upon account closure.
If you wish to self-exclude for responsible gaming reasons, please refer to our Responsible Gaming page for information about self-exclusion periods and tools.
at789 reserves the right to suspend or terminate your account immediately without prior notice if:
Upon termination for cause, at789 may confiscate any remaining balance, winnings, or bonuses in your account. You will not be entitled to any compensation for account termination.
If your account remains inactive (no deposits, bets, or logins) for 12 consecutive months, it will be classified as dormant. at789 reserves the right to charge a monthly dormancy fee of Rp 50,000 or 10% of the remaining balance, whichever is less, until the account is reactivated or the balance reaches zero.
These Terms and Conditions shall be governed by and construed in accordance with international gaming law and regulations applicable to at789's licensing jurisdiction. Any disputes arising out of or relating to these Terms and Conditions or your use of at789 services shall be resolved through the following process:
If you have a complaint or dispute, you agree to first contact at789 customer support to seek an informal resolution. Most issues can be resolved quickly through direct communication with our support team.
If informal resolution is unsuccessful, you may submit a formal written complaint via email to [email protected]. We will acknowledge receipt within 24 hours and provide a substantive response within 7 business days.
If the complaint cannot be resolved through at789's internal process, either party may initiate binding arbitration. The arbitration shall be conducted in accordance with international arbitration rules, and the decision of the arbitrator shall be final and binding.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class action, consolidated action, or representative action. You waive your right to participate in any class action lawsuit or class-wide arbitration.
For questions, concerns, or inquiries regarding these Terms and Conditions or any aspect of at789 services, please contact us:
Email: [email protected]
Live Chat: Available 24/7 on our website
WhatsApp: +62 812-3456-7890 (text only, no voice calls)
Support Hours: 24 hours a day, 7 days a week
Average Response Time: Live chat under 2 minutes, email within 4 hours
Our Indonesian-speaking support team is ready to assist you with account issues, technical problems, payment questions, bonus inquiries, and any other concerns.
These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and at789 regarding your use of our services and supersede all prior agreements and understandings.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
No waiver by at789 of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. at789's failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.
You may not assign or transfer these Terms and Conditions or your account to any third party without at789's prior written consent. at789 may assign or transfer these terms and any associated rights or obligations to any third party without restriction.
These Terms and Conditions are written in English. While at789 may provide translations in other languages for convenience, the English version shall prevail in the event of any conflict or discrepancy.
By using at789 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You confirm that you meet all eligibility requirements and will comply with all rules and policies. You understand that gambling involves financial risk and agree to gamble responsibly.
If you do not agree with these terms, please discontinue use of at789 immediately and contact support to close your account.
Learn more about how at789 protects your privacy and promotes responsible gaming
Understand how we collect, use, and protect your personal information and transaction data.
Read Privacy PolicyAccess tools for deposit limits, self-exclusion, and resources if gambling becomes problematic.
Learn MoreFind quick answers to common questions about registration, deposits, withdrawals, and bonuses.
Visit FAQDiscover our mission, values, and commitment to Indonesian players across the archipelago.
About UsOur customer support team is available 24/7 to clarify any aspect of our Terms & Conditions. We're here to help you understand your rights and responsibilities.